Comment Home / Reviews & Opinions

50 things I love about business

From trade shows to exhilarating innovation to company baseball teams . . .one leader's appreciation for the business world.

I spent almost twenty-five years in business, most of them working in and leading 75- to 120-person, high tech start-ups. While I enjoyed it at the time, I can more readily identify the things "I Love" about business now, when I am working at a church, and missing some of the things I took for granted.

  1. Arriving at the office early—an hour before the first employee arrived—so to get collected for all that needs to be accomplished that day. On many occasions, I'd walk around the building, from office to office, cubicle to cubicle, and think about each person, what they were facing that day, and pray for them. For us.

  2. Customer visit days—when the entire company is geared up to show a customer or prospect the depth and breadth of our products, skill and commitment. The team work, the energy, the focus, the chance to be selected over our competition!

  3. The close—convincing a customer to try your product and moving them from trial to purchase.

  4. Good press—being singled out for vision, quality, and service.

  5. Customer conferences, when you're doing well and they all love you. Of course, then, the "Things I hate" list gets the opposite of this.

  6. High tech business where innovation, on both the individual and the company level, is the name of the game—I really don't know any other kind of business.

  7. Fast Company magazine—yes!

  8. Standing in front of the whole company after a big push—to win a customer, to finish a product on schedule, or to hold a conference—and being able to thank them for their hard work, see the pride on their faces, and celebrate the accomplishments we had as a team.

  9. Believing in a product so much that it's fun to sell.

  10. Beating a competitor who uses dirty tactics!

  11. Meeting targets.

  12. The extraordinary learning experience at top business schools, particularly The Darden School at the University of Virginia.

  13. The chemistry (and sometimes explosions) between creative designers, operations implementers, customer service empathizers, numbers-driven salesmen, and bells-and-whistles loving engineers.

  14. My old boss, Craig Conway (most of the time).

  15. Employee stock options, even when they didn't pay off—the chance to participate in the upside.

  16. Creating five-year financial projections for a product that has not yet been developed, let alone sold to anyone. It's fun doing them. It's crazy committing to them.

  17. Management off-site when the team really gets to work through issues and set the next course of action—best when the "off-site" is a beautiful location.

  18. Watching someone grow in her job and her self-esteem as she learns new things and accomplishes her goals.

  19. The increasing interest, especially since 9/11, in corporate, social responsibility … from one year to the next, the extravagant, corporate Christmas party in Silicon Valley shifted to a service project that the whole company could do together.

  20. Ronald Heifetz and Marty Linsky's book, Leadership on the Line: Staying Alive through the Dangers of Leading.

  21. Beating targets.

  22. The way Apple Computer changed corporate dress culture across the country in just a few years. Who says "culture" can't change!

  23. Company baseball teams.

  24. The way sexual harassment policies and consciousness-raising made the workplace a more manageable place for women over twenty years.

  25. The meritocracy mindset (most of the time) that enables women, African-Americans, Asians, and others. to work together and contribute at the level of their skill and competence. Since this doesn't seem to happen naturally in other institutions of our culture, I'm prone to believe that the profit motive is behind this cultural good.

  26. One Thanksgiving at One Touch Systems, when our 100-person staff of twenty-one nationalities and thirty-seven languages decided to make it a global celebration, and brought in food from each different country to share in a Thanksgiving feast.

  27. Leadership that is empowering, rather than imperial and hierarchical.

  28. Putting aside huge differences for a common goal

  29. "Viral" marketing—the concept that people will actually talk on their own about products and services that are good.

  30. Straight talk—getting to the point, giving straightforward objections, challenging bad behaviour.

  31. Setting bigger targets and meeting them.

  32. Mentors—especially my dad.

  33. Meetings where all present put their cards on the table, fight for their viewpoints, and work toward the best solution—openly, honestly and respectfully.

  34. Keeping short accounts in true Matthew 18 fashion, without calling it out as such, really works in an organization.

  35. Guy Kawasaki—in Rules for Revolutionaries, his first rule is "create like a God"—he gets that we're image-bearers.

  36. Airplane flights with a colleague where the conversation safely moves beyond the work at hand to the other dimensions of our lives—our upbringing, our families, our faith.

  37. When a guy and a girl in the company get hooked up—for life, that is. Here's to Dave and Jamie, Matt and Susan, Jim and Laurie, John and Dana—who met at work and then married. Sometimes the hook-up gets messy, but these are all great examples of how to do it with grace and dignity.

  38. The Conference Board—a forum to discuss issues and opportunities facing all businesses at a high level.

  39. Giving a talk to a large audience—after it's over!

  40. IDEO—the coolest company around. They started life designing the mouse for Steve Jobs and now are designing innovative products with people in mind.

  41. Not being a target.

  42. Business Week—fills in the landscape after Fast Company paints the horizon.

  43. Having the classiest booth at the trade show.

  44. Innovation—the power of the break-through idea.

  45. Watching departments or teams create an identity of their own and have fun with it—decorating their space, going out together, entertaining the rest of the organization.

  46. Ads on New York City subways—the current best are those for a storage company convincing people to move back from the suburbs to the city.

  47. Billboards on Highway 101 during the dot com boom—some were so funny you wanted to honk to all your fellow roadsters.

  48. Being able to give a merit increase that is well deserved.

  49. Knowing God wanted me in business; even if I didn't exactly know everything He wanted me to do in business.

  50. Being able to turn over my job to someone else—knowing it will be done as well or even better than I could—and reminding myself that I am not indispensable to the company (or to God, for that matter).
Katherine Leary Katherine Leary
Katherine Leary is the Director of the Center for Faith and Work. ... read more »

Posted in Business.

Add Your Comments


Copyright © 1974-2012 Cardus. All Rights Reserved.

| More

This Article Belongs To ...

  1. March 2007: Things we love
    Comment Magazine - Things we love

    For this reason it is worthwhile to reflect on the things we love: as we consider our loves, we come to know ourselves. It is out of our loves, our commitments, that our identity, our character, grows. It is out of loves, our commitments, that our beliefs, our convictions grow. It is in shared loves, shared commitments, that we discover our truest friends and most enduring communities.

    As our authors in this issue of Comment consider certain parts of their lives—the cities in which they live, the spheres of life in which they work—and the things they love in those parts, we hope that you will be drawn to consider the things you love, and that as you think about these things you will join us in asking the big questions about love and our selves. What is love? What do we love? What do our loves make of us? We also hope—and here I wax Augustinian—that as we consider the things we do love, that we will become more deeply aware of the things that we ought to love.

Buy this issue »

Feature Essays

  1. If Wishing Made it So: Teaching Students to Make Change

    May 14, 2012 | Gloria Stronks and Julia Stronks

    Parents and teachers want children to have the skills to make a difference. But what can we teach to help them survive their teen years, 20s, and 30s with convictions and charac...

Reviews & Opinions

  1. American Heretics

    May 23, 2012 | Kevin Flatt

    While too benevolent, and even-handed to a fault, Ross Douthat's Bad Religion offers diagnosis and prescriptions for American Christianity that are spot on.
  2. Do Not Open—No User Serviceable Parts Inside

    May 22, 2012 | David Greusel

    Why do so many of us have to work where the windows don't open? Engineers, architects, and lawyers have their reasons, but must workplaces be less humane than homes?

Six Questions

  1. Saying "there is not enough time" is heresy

    May 2, 2012 | Stephanie Gehring

    SIX QUESTIONS . . . The new culture I am making is an attempt to say hold still and look at this.

Cardus Blog

  1. A Heterosexual Problem

    May 23, 2012 | John Seel

    Marriage has a heterosexual problem. When the termites have done their work on the foundations of the home, it doesn't take much to knock it down. Such is the case of traditiona...
  2. Plus ca change

    May 22, 2012 | Peter Stockland

    On today's 100th day of protests by Quebec students, Journal de Montreal columnist Richard Martineau offers a scabrous depiction of his province. Citing former Laval University ...

Print Issue

  1. March 2012: Legacies
    Comment Magazine - Legacies Our culture does not know how to deal with legacies. We either treat the dead with some combination of awe and fear, or we think of our forebears as unworthy of remembrance, to ...